Sunday, January 27, 2019
Communication Issues in the Workplace
Running head THE wideness OF EFFECTIVE COMMUNICATION IN THE The Importance of Effective Communication in the Workplace Christina Springer University of Phoenix The Importance of Effective Communication in the Workplace Introduction Anyone in a head for the hills environment having an accord of what good effective Intercultural communication in the workplace entails will levy every persons mogul to understand a booming and professional work experience. People finish be exposed to misunderstandings in the workplace due to conflict of interests.These conflicts of interests prat be rooted from a variety of cultural differences among distinctive ethnic backgrounds opposite than our own, and international individuals who be in our ground solely for education or temporary work. overlook of proper understanding or skills of diversity in the workplace cease cause opusy discrepancies among coworkers. People live in an increasingly abstruse world. One element of this complexity is the mixing of diverse cultures, languages and faiths. Within the business organization world intercultural communication is vital for success.Effective communication between colleagues from different cultural backgrounds ensures a team is working harmoniously. (The Six Steps to Intercultural Communication, 1) side There was a Caucasian tall skinny man with render who worked as a Deejay in double-u Virginia while attending West Virginia University. He was part German with somewhat of an accent. He had previous experience with all genres of music. His plan was to finish school and return to Germ any to pursue his inhalation of organism an internationally known Deejay. He was invited to a national pelvic girdle hop celebration to perform as an artist and as a Deejay.The coordinator informed the African American Deejays that there would be a Caucasian Deejay coming to assist with them at the job. When he arrived to the celebration, there was a huge table of all African Americ an Deejays telescope up their equipment. He was told by the coordinator to set up as briefly as he arrived there. So he walked up to the table of Deejays and they started laughing at him. They make fun of him and ridiculed him thinking it was a laugh that he came to Deejay. They made fun of his appearance and did not meet him serious. He went to the coordinator and told the coordinator the spotlight.The coordinator came over to the table of Deejays and explained that he was one of the Deejays to be performing and to clear a space for his equipment as they would not do before. Without hesitation they apologized and cleared a space for the German Deejay to set up his equipment. Diagnosis Conflict is a clash of values that is a vernacular occurrence in the workplace. (Teo, 2006, December 13, 1) In this particular dapple the Deejays at the national celebration being all African American may have misjudged the German Deejay for his appearance and accent.They may have underestima ted his great power to Deejay effectively based off of his appearance of different culture and his accent. Because this was a hip hop celebration they seemed to have assumed that he was unequal to(p) of livening up the crowd. This common situation of conflict needs to be communicate more in any workplace. More often executives are expect to work internationally, hence business and social contacts between pot of unhomogeneous nationalities increased. As these people come from disparate cultural backgrounds, geographical barriers gave manner to communication barriers that lead to tensions and conflicts. Teo, 2) The important for leading of any organization justly to train its employees of cultural differences and how to handle situations that may arise is increasingly important. The coordinator may have not properly informed the German Deejay of what he would be exposed to during this particular job. As a result it was somewhat of a culture shock for the German Deejay. This was a culture shock for the German Deejay especially not knowing what to think or expect.If the coordinator would have notified the African American Deejays of the complete extent of the German/Caucasian mans nationality or description it would have made it easier for everyone involved at the job. The African American Deejays were use to working with former(a) African American Deejays experienced in hip hop only. The German Deejay felt like an outcast when the African American Deejays made fun of him and nonverbally displayed he was unwelcomed by not clearing a space for his equipment due to their poor lack of judgment. SolutionsAny person being of a different ethnicity in a completely different country can expect to experience a conflict of interest at any workplace unfortunately. A decision to be made upon the leaders of the organization to enhance its entire employees of the importance of diversity skills and how it can lead to success. If the coordinator would have informed the African American Deejays of the nationality, talent, skills, and capabilities of the German Deejay then perhaps the African American Deejays would have been more welcoming to the German Deejay.The German Deejay could have gone to the human resources department of the organization and he or she could offer help for this situation. Any coordinator of any national event should always inform its employees of any possibility of conflicts of interests or lack of understanding of misjudgments that may occur and how to handle a situation like that. In order to come to appreciate and understand people from different cultures, empathy is vital. Through putting yourself in someone elses shoes he or she will come to see or appreciate their localise of view. The Six Steps to Intercultural Communication, 5) Everyone makes or has assumptions about others. Assumptions are beliefs rather than aim truth and are usually influenced by a number of essential factors. (The Six Steps to Intercultural Communication, 3) Any employee of any workplace must take interest to understand the differences between cultural norms, beliefs, and values within individually culture and that they are all distinctive. People should always respect other cultures in order to create a civil and fair work environment. ConclusionDiversity skills are very important to have in any work environment. Without efficient knowledge or understanding of other cultures and the capabilities of appearance from one culture to the next, conflicts of interest may arise. If employees and leaders can work together to access and prevent any bad situation from happening it would be beneficial to the organization as well as the employees. Regardless of the ethnic background of a person, monitoring our own behavior can always be a way of building opportunities and the ability to enhance strengths of comprehending the importance of eing equipped with proper knowledge on the involution of diversity among workers anywhere . References Teo, A. (2006, December 13). Intercultural Conflict in the Workplace Every brass sections Nightmare. Ezine Articles. Retrieved from http//ezinearticles. com/? Intercultural-Conflict-in-the-Workplace-every-Organizations-Nightmare=385503 The Six Steps to Intercultural Communication. (). Kwintessential. Retrieved from http//www. kwintessential. co. uk/cultural-services/articles/intercultural-communication. html
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